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Q. I have contacted a therapist but they haven't responded... what's going on?


A. LondonMassageAdverts.co.uk  does not take responsibility for any individuals actions.


Q. I am NOT a qualified massage therapist can I still advertise on the site?


A. Yes sure.


Q. I am a Therapist and have signed up, how long will it be before my profile is on the site?


A. It takes 2 mins.


Q. Is there any reasons that you wont allow a profile to go on the site?


A. All entries are subject to consideration and any profile can be amended or cancelled at anytime.


Q. I am trying to upload my video but the page keeps coming up with an error after about 5 minutes.


A. This happens if your file size is too large and the upload takes too long. The page will timeout after 12 minutes if the file hasn't uploaded in that time. Keep your file size down by compressing the video using a movie editing program. You can also upload directly from YouTube.


Q. Why does my video look like it's streaming from YouTube?


A. Basically if you host your video from you tube then thats where we will grab it from if you have it hosted from another platform then we will grab it from there.


Q. How do I pay?


A. You can pay by PayPal.


Q. How much do the Feature adverts cost?


A. Please find the Feature adverts cost at : pricing


Q. I want to change my profile details but I can't amend them once set in my profile... how do I change my details and photos?


A. Just login to your account by clicking on the Get Listed tab, you can then edit your profile including changing images etc. 


Q. Can I get a refund after I place my advert.


A. No sorry once a Ad is paid for and placed live on the site there is no refund to be given.

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